Importance of an ERP for a water loss

9/18/2019 (Permalink)

Having an Emergency Plan in place is imperative when owning or managing a business. SERVPRO of South Louisville offers a complimentary service to any and all clients who don't have a sufficient plan. Emergency Ready Profiles or ERP's are an excellent way to be proactive ahead of any disaster. The plans are compiled by our team of experts and documents with photos and directions all of the sensitive areas in the building.  We tag all of the important shut-offs: For example, the main water shut-off, electrical, sprinkler system, and gas.  It also has all the important information a company would need during an emergency.  Things like insurance contacts, policy information, and local emergency responders.  The plan is available on SERVPRO's Ready App so it can be accessed at any time, any place and has a click to call feature.

This week SERVPRO of South Louisville had one of our customers hit the click to call button after a fire. The fire happened on the very top floor (17th floor) of a downtown high-rise apartment building. The fire caused damage to the main residence where it started. A burnt mattress, smoke and soot damage, but nothing major from the fire.

The biggest problem came from the sprinkler system and the thousands of gallons the local fire department used to eliminate any hot spots. When the smoke had settled the water had founds its way from the 17^th floor all the way to the ground level of the building. To compound the problem even more when SERVPRO of South Louisville arrived both elevators were down.

Our crews worked tirelessly to get all of our equipment (130 air movers and 35 dehus) up the stairs and placed on each floor in order to start the dry out process.  After a week of running the equipment moisture tests were performed and we had accomplished drying the whole building out.  SERVPRO of South Louisville also finished the job by doing all the reconstruction to the affected unit.  Call SERVPRO of South Louisville when disaster strikes for quick response.