If you have a fire or water emergency, please call us now at (502) 452-1298

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived General Blog Posts

Hurricane Season is Upon Us

5/30/2018 (Permalink)

Hurricane's like this one threaten the U.S. each year.

With Hurricane season in full swing and the First Tropical Storm of the Season making landfall on the Gulf Coast.  Make sure you are ready for whatever the summer weather season brings.  Even though we are far from the coast, These storms systems can bring heavy rains, flooding, or even tornado's.  Make sure you keep up with the developing weather situations, and have a safety plan if you and your family are faced with one of these difficult and devastating events.  SERVPRO is always ready to jump into action and serve local families in their time of need.  If you or your loved ones need help picking up the pieces after mother nature shows her dark side.  Let the professionals of SERVPRO of South Louisville make it "Like it never even happened."

Call the Cleanup Team that's Faster to Any Disaster

11/14/2017 (Permalink)

No Matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you're prepared.

Contact your local SERVPRO Franchise Professionals to establish an Emergency READY Profile (ERP) for your property. SERVPRO'S (ERP) serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water or fire damage to your business.

When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, your local SERVPRO Franchise Professionals will be ready to help make your property damage "Like it never even happened."

"SERVPRO saved my house, and my nerves! You are true professionals and such kind people."

-Madeline

"I felt like truckloads of my best friends had come to help me through this crisis! I could not be any happier!"

-Jane

Benefits of Mitigation

6/1/2017 (Permalink)

Restore vs. Replace: SERVPRO franchise professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting: Through pretesting SERVPRO franchise professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expense and business disruption.

Inventory Analysis: The inventory analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service: CCIS provides itemized room by room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete With Loss Reports: Online access is available to all files, information and proof results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center: You can reach us anytime. You dont have to wait for daylight to report your disaster to us. You will receive a live person answering your call no matter the time.

Large Loss Capabilities - Catastrophic Loss Response Team: With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO's Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

More Than 1,700 Franchises Located In North America

Emergency Damage Process

5/30/2017 (Permalink)

One Hour: Within one hour from the first notice of loss, our SERVPRO franchise will contact you to arrange for service. You will know help is on the way.

Four Hours: Within four hours of the loss notification, our SERVPRO franchise professional will be on-site to start mitigation services. The key to reducing damage, and saving money is responding quickly to damage.

Detailed Explanation: A trained, uniformed, and equipped SERVPRO franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting: A SERVPRO franchise professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

Cleaning and Restoration: SERVPRO franchise professionals will work neatly, and efficiently to help you regain control of your property when a damaging event has taken over. We will use state-of-the-art restoration techniques to ensure the property is taken care of right the first time.

Final Walk-Through: After the work has been completed, a final walk-through will be conducted to help ensure satisfaction.